In this episode of the Wise Words Audio Newsletter:
Have you ever jumped to a conclusion based on one side of the story? I’d be pretty surprised if there’s anyone out there who can say NO to that. I’ve got a quick story about one of my kids where I very nearly jumped to the wrong conclusion
Have you ever been labelled as good at something and found yourself stuck with that label even though you actually didn’t enjoy doing that particular thing? I’m going to talk about how to make sure we aren’t guilty of doing that to others as well as stopping ourselves from getting caught in that cycle.
I’m going to give a quick plug for my new Crucial Speaking Skills course which is designed to help you get better results whether you are looking to advance your career, build your business, or simply improve your profile in your community.
Finally, I want to talk about the subject of people who think that because they are ‘THE CUSTOMER’ it gives them the right to abuse workers. It’s a big problem and it’s getting worse, especially for workers in retail and hospitality. It’s time to stop looking the other way when we see it. I’ve got a story about something that happened recently and a few tips on what to do as a witness to this sort of behaviour.