Amazing Skill is about the Years not the Minutes or Hours

Amazing Skill is about the Years not the Minutes or Hours

Amazing Skill is about the Years not the Minutes or Hours

Recently, my son (who plays clarinet) took part in a weekend music workshop as part of the State Honours Ensemble Program which is run through Griffith University – Queensland Conservatorium. This particular program was for students from grades 5 through to 9 (I think).

Being new to this scene, I didn’t really know how much could be achieved in just a weekend. However, on Sunday morning parents were able to see the group perform not one or two, but FOUR pieces they had worked on together during Friday evening and Saturday.

The outcome was incredible. Partly due to the talent of the students but more so because of the skill of those instructing them who were able to harness that talent and bring it together in a short space of time.

It made me reflect on the fact that we can sometimes underestimate what goes into achieving outstanding results. In this case, it wasn’t just a day and a bit of hard work, it was the instructors’ years of experience and learning that enabled them to bring a group of kids together and have them playing like a well-oiled machine in a matter of hours.

We can sometimes underestimate our value when we can achieve something relatively quickly (I am guilty). So it doesn’t hurt to remind ourselves now and then of the years of work and study that we have put in to give us that ability in the first place.

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Communicating Effectively While Wearing a Mask

Communicating Effectively While Wearing a Mask

Communicating Effectively While Wearing a Mask

The two great challenges of verbal communication in the COVID era are speaking on camera and speaking while wearing a mask.

I recently had a customer service interaction where I almost took something the wrong way because I couldn’t see that the message was being delivered with a smile! What’s more, I am sure I am not the first person that has happened to.

So with that in mind, I’d like to offer a few tips to help ensure your verbal communication is understood as intended when hampered by wearing a face mask.

When it’s critical, learn from surgeons

Think of a surgeon in an operating theatre where everyone is wearing masks and clear, timely communication is paramount. When you need to be understood the first time, use unambiguous language.

When emotions are involved, you can be more descriptive though

Imagine someone wearing a mask and consider the difference between how the following statements might come across.

“That’s a nice dress.”
“Oh wow! I really love your dress.”

Use what you have to maximum effect

To convey emotions consider slightly exaggerating your vocal variety, hand gestures/body language, and facial expression through your eyes and forehead. To be understood, we may need to enunciate more and speak a little more slowly.

Finally, simply be aware of the limitations

Sometimes it’s really a matter of being aware that our wry smile or our cheeky grin are not visible. As much as we might intend to be light-hearted, we might just have to accept that we need to choose our words more carefully so people don’t take them the wrong way.

 

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Contact David Wise

0427 360 293
[email protected]

Connect on Social Media

Or look up @davidwisewords on any of the above platforms

Subscribe

Start your week off with some 'Wise Words'. Each Monday (except public holidays) receive some great communication and personal development tips PLUS you will be the first to receive updates on upcoming training opportunities.